Terms of service
TERMS OF SERVICE
GENERAL INFORMATION
Welcome to Velune™. Throughout these Terms of Service, the terms "we", "us", and "our" refer to Velune™. Velune™ operates this website and online store, including all information, content, features, tools, products, and services available through it to provide you, the customer, with a curated shopping experience (the "Services"). Velune™ uses Shopify technology, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using our Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you may not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To access or use the Services, including browsing our online store or purchasing any products or services we offer, you may be required to provide certain information such as your email address, billing information, payment information, and shipping details.
You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products and services as accurately as possible within our online store. However, product colors, brightness, appearance, and details may vary depending on your device, display settings, photography, and lighting conditions.
Decorative products may display slight variations in color, finish, brightness, or appearance due to screen settings, lighting conditions, photography, manufacturing processes, and natural material characteristics. Such variations do not constitute defects and are not grounds for replacement or refund.
We do not guarantee that the appearance or quality of any product purchased will meet your individual expectations or exactly match the way it is displayed in our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities available to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Velune™ reserves the right to accept or reject any order at its sole discretion.
Your order will not be accepted until we confirm acceptance. Payment must be received and successfully processed before an order can be accepted.
You should carefully review your order before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted.
If we refuse, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
Returns and exchanges are governed exclusively by our Refund Policy [LINK].
You represent and warrant that all purchases are intended for personal or household use and not for resale, redistribution, or commercial export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for any product or service will be the price displayed at the time the order is placed and will be reflected in your order confirmation email.
Unless otherwise stated, published prices do not include applicable taxes, shipping charges, customs duties, import fees, or handling fees.
Prices displayed in our online store may differ from prices offered by third-party retailers or marketplaces.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You further represent and warrant that:
(i) the payment information you provide is true, accurate, and complete;
(ii) you are authorized to use the payment method provided;
(iii) charges incurred will be honored by your payment provider; and
(iv) you will pay all charges incurred, including applicable taxes, shipping fees, and handling fees.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for delays in shipping or delivery. All delivery times provided on our website are estimates only and are not guaranteed.
Estimated delivery times are provided for informational purposes only. Delays caused by carriers, customs processing, weather conditions, peak shipping seasons, or other circumstances beyond our control shall not constitute grounds for cancellation, chargebacks, refunds, or claims against Velune™.
Once products have been transferred to the shipping carrier, title and risk of loss pass to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, logos, text, graphics, product reviews, images, videos, audio content, and the design, selection, and arrangement thereof, are owned by Velune™, its affiliates, licensors, or content providers and are protected by United States and international intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our Services without our prior written consent.
Nothing contained within these Terms grants you any license or right to use any trademark, copyright, patent, or other intellectual property belonging to Velune™, Shopify, or any third party.
All rights not expressly granted herein are reserved.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we neither monitor nor exercise any control.
You acknowledge and agree that such tools are provided "as is" and "as available" without warranties, representations, or endorsements of any kind.
Any use of optional third-party tools is entirely at your own risk and discretion.
Future features, tools, or resources introduced through our Services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites, content, products, or services.
We are not responsible for examining or evaluating the content, accuracy, policies, or practices of any third-party website.
Any access to third-party websites is done at your own risk.
Velune™ shall not be liable for any damages arising from your use of third-party websites, products, or services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Velune™ operates using Shopify technology, which allows us to provide our Services.
However, all purchases and transactions made through our store are conducted directly with Velune™.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and Velune™, including any injury, damage, loss, or dispute arising from purchases made through our store.
You hereby expressly release Shopify and its affiliates from any claims, liabilities, damages, or losses arising out of your purchase of products or services from Velune™.
SECTION 10 - PRIVACY POLICY
All personal information collected through our Services is governed by our Privacy Policy [LINK].
Because our Services are hosted by Shopify, Shopify may collect and process certain information regarding your use of the Services for the purpose of operating and improving the platform.
By using the Services, you acknowledge that you have read and understood our Privacy Policy.
Information submitted through the Services may be transferred to Shopify and other service providers located in countries other than your own for the purpose of providing the Services.
SECTION 11 - USER COMMENTS AND SUBMISSIONS
If you submit, upload, email, post, or otherwise transmit ideas, suggestions, reviews, proposals, plans, feedback, or other content (collectively, "Comments"), you grant Velune™ a perpetual, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, distribute, and display such Comments in any medium for any purpose, including commercial purposes.
You represent and warrant that:
(i) you own or control all rights to the Comments you submit;
(ii) you have disclosed any compensation or incentive received in connection with such Comments; and
(iii) your Comments comply with these Terms of Service.
We are under no obligation to:
(1) maintain Comments in confidence;
(2) compensate you for Comments; or
(3) respond to Comments.
We reserve the right, but not the obligation, to monitor, edit, or remove any content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, infringing, or otherwise objectionable.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You agree not to use the Services:
(a) for any unlawful purpose;
(b) to violate any international, federal, state, provincial, or local laws or regulations;
(c) to infringe upon our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, intimidate, defame, or discriminate against any individual;
(e) to submit false or misleading information;
(f) to upload viruses, malware, or malicious code;
(g) to send spam, chain letters, unsolicited promotions, or similar communications;
(h) to impersonate any person or entity; or
(i) to interfere with or circumvent the security features of the Services.
We reserve the right to terminate your access to the Services for violating any prohibited use.
SECTION 14 - AGENTS AND AUTOMATED ACCESS
This section applies to any software, bot, script, AI system, automated process, or agent that accesses, interacts with, or uses the Services.
Any automated system accessing the Services must clearly identify itself and comply with all applicable access restrictions.
Velune™ reserves the right to restrict, limit, block, suspend, or terminate access by any automated system at any time without notice.
Automated access that interferes with the operation, security, functionality, or integrity of the Services is strictly prohibited.
SECTION 15 - TERMINATION
We reserve the right to terminate or suspend your access to the Services at any time, with or without notice, for any reason.
Any obligations or liabilities incurred prior to termination shall survive termination.
The following provisions shall survive termination:
- Intellectual Property
- User Comments
- Warranty Disclaimers
- Limitation of Liability
- Indemnification
- Governing Law
- Privacy Policy
- Any other provisions that by their nature should survive termination
SECTION 16 - DISCLAIMER OF WARRANTIES
The information provided through the Services is for general informational purposes only.
We do not guarantee the accuracy, completeness, reliability, or usefulness of any information available through the Services.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
THIS INCLUDES, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, NON-INFRINGEMENT, AND QUALITY.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SECTION 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELUNE™, ITS OWNERS, AFFILIATES, EMPLOYEES, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS, LICENSORS, AND SHOPIFY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.
THIS INCLUDES, WITHOUT LIMITATION:
- LOSS OF PROFITS
- LOSS OF REVENUE
- LOSS OF SAVINGS
- LOSS OF DATA
- REPLACEMENT COSTS
- BUSINESS INTERRUPTION
- SHIPPING DELAYS
- THIRD-PARTY CARRIER ISSUES
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT GIVING RISE TO THE CLAIM.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Velune™, Shopify, and their affiliates, employees, officers, contractors, licensors, suppliers, and service providers from any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorneys' fees, arising out of:
(1) your breach of these Terms of Service;
(2) your violation of any law or regulation;
(3) your infringement of any third-party rights; or
(4) your use of the Services.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification at your expense.
SECTION 19 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of Velune™ to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this website, constitute the entire agreement and understanding between you and Velune™ and govern your use of the Services.
They supersede any prior or contemporaneous agreements, communications, proposals, or understandings, whether oral or written.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not assign, transfer, delegate, or otherwise transfer your rights or obligations under these Terms of Service without our prior written consent.
Any attempted assignment in violation of this provision shall be null and void.
Velune™ may assign, transfer, or delegate these Terms of Service and any rights or obligations hereunder without notice or consent.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which Velune™ operates.
You agree that any dispute arising out of or relating to these Terms of Service, the Services, or any purchase made through the Services shall be subject to the exclusive jurisdiction of the competent courts within such jurisdiction.
SECTION 23 - HEADINGS
The headings used in these Terms of Service are included for convenience only and shall not limit, affect, or otherwise influence the interpretation of these Terms.
SECTION 24 - CHANGES TO THESE TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, replace, or revise any portion of these Terms of Service by posting updates on our website.
It is your responsibility to review this page periodically for changes.
Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
info.velune.us@gmail.com
Contact Information
Velune™
Email: info.velune.us@gmail.com
Business Address:
Leona Vicario #43
Purépero, Michoacán
Mexico